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AI CHATBOT DEVELOPMENT

Chatbots that resolve, not deflect.

A good chatbot reduces support load and books meetings. A bad one frustrates users into rage-typing "agent". Dezvo builds production AI chatbots on Claude, GPT, and Gemini — web widgets, WhatsApp Business, Instagram DM — with RAG, human handoff, and analytics that show what's actually working.

See Our Work
Where we deploy
  • Web chat widgets
  • WhatsApp Business
  • Instagram DM
  • In-app (web / mobile)
  • Voice (Twilio)
USE CASES

Where chatbots earn their keep.

Tier-1 support

Answer "where's my order", "return policy", "how do I reset password" — deflect from human agents while booking complex queries.

Sales & lead-gen

Qualify visitors, book demos, recommend products. For ceramic exporters: ask buyer's country, size preference, quantity — route to sales with structured lead.

Catalog Q&A

"Show me 600x1200 GVT tiles in beige" — bot queries your product database, returns matching SKUs with images and FOB pricing.

Internal helpdesk

HR / IT / ops queries from employees. RAG over your wiki and SOPs. Slack and Teams integration.

FAQ

Chatbot questions, answered.

If your use case is unusual, message us — we'll scope it within a day.

Web widget (any website), WhatsApp Business (via Meta Cloud API), Instagram DM, Telegram, Slack, Microsoft Teams, in-app chat (mobile / web), and voice (Twilio). One bot brain, multiple front-ends.

Yes — via RAG (retrieval augmented generation). We index your docs, FAQs, product catalog, knowledge base into a vector store. Bot answers are grounded with citations, not hallucinated.

When the bot can't resolve a query or the user asks for a human, the conversation transfers to your live-chat tool (Intercom / Crisp / WhatsApp inbox) with full context. No replaying the question.

Built in. Bot detects user language and responds in the same one — English, Hindi, Gujarati, Arabic, Spanish, French. Important for ceramic exporters fielding Gulf and African buyer inquiries.
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Ready for a bot that closes tickets?

Tell us the use case and current support volume. Scope and quote back in 24 hours.